Dolores Umbridge

Dolores Jane Umbridge is a fictional character from the Harry Potter series of novels by J. K. Rowling. She is portrayed by British actress Imelda Staunton in the ''Order of the Phoenix'' film. Umbridge is a short, squat woman described as resembling a large pale toad. She has a broad, flabby face, little neck, and a wide, slack mouth. Her eyes are big, round and slightly bulging. In Order of the Phoenix she has "short, curly, mouse-brown hair" and often wears a black velvet bow (or pink Alice band) in her hair that reminds Harry of a fly about to be caught. In Half-Blood Prince, her hair had turned "iron-coloured". Her voice is high, fluttery, and girlish and Harry describes it as sounding like poisoned honey. When she wants to get someone's attention she emits a small little "hem, hem" noise from her throat. The name Dolores is derived from the Latin word dolour, or pain, and the name itself means "Lady of Sorrows", possibly reflecting her sadistic nature and the misery caused... full article at wikipedia